Service Agreement

Welcome to Wishaw Car Hire. These Terms of Service outline the rules for using our website and vehicle rental offerings. By accessing our services, you agree to these terms.

Rental Terms

All vehicle rentals are governed by a comprehensive Rental Agreement that you will receive upon booking confirmation or when collecting the vehicle. This agreement outlines specific terms, conditions, insurance coverage, applicable charges, and your responsibilities during the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Requirements for Vehicle Rental

  • To hire a vehicle in Wishaw, drivers must be at least 21 years old, though age restrictions can differ based on the vehicle type, with potential extra fees for those under 25. A valid full driving licence suitable for the vehicle category is required, held for the duration stated in the Rental Agreement. Valid identification and proof of current address must be presented, along with payment information and a security deposit. Additional criteria specified in the Rental Agreement should also be met.

3. Reservations and Payments

  • Reservations can be completed via our website, over the phone, or directly at our Wishaw office. A deposit might be necessary to confirm your booking. The remaining payment and a security deposit are usually required at the time of vehicle pickup. All prices are displayed in British Pounds (£) and include VAT when applicable. We accept major credit and debit cards, processed securely through trusted payment platforms.

Vehicle Pickup and Drop-off

  • At the time of vehicle collection in Wishaw, please conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be created and must be signed by both parties. It is expected that the vehicle will be returned in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and may incur additional charges. Ensure that the vehicle is returned with the same fuel level as at collection; otherwise, refueling charges will apply. Late returns may result in extra fees, so please notify us as soon as possible if you foresee a delay. You will be accountable for any parking fines, traffic violations, or charges accrued during your rental, in addition to an administrative fee.

5. Coverage and Responsibility

  • All rentals in Wishaw come with basic third-party insurance included. You will find comprehensive coverage details and excess amounts outlined in the Rental Agreement. Optional insurance upgrades may be offered to further limit your financial responsibility. It is advisable to review these options closely. You remain liable for damage or loss up to the specified insurance excess, unless additional coverage is purchased. Any damage resulting from negligence or misuse will remain your responsibility, irrespective of insurance provisions.

Cancellation and Modifications

Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.

Prohibited Activities

Prohibited Uses of Your Rental

  • The vehicle must not be used for illegal activities or purposes. This includes racing, off-roading, and any hazardous driving situations. Transporting dangerous materials is prohibited. Sub-letting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used as intended, adhering to passenger and weight limits. Operating the vehicle outside of the agreed geographical boundaries requires prior approval.

Breach of these terms may lead to rental cancellation and fees.

Limitation of Responsibility

To the fullest extent permitted by law in Scotland, Car Hire Wishaw is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may arise from your use of our services. Our total liability for any claims will not exceed the total amount paid for your rental in the past year. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

9. Local Laws Apply

These Terms are regulated by the laws of England and Wales. Any disputes will fall under the jurisdiction of the respective courts in this region.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services indicates acceptance of the revised Terms.

Contact Details

For inquiries regarding these Terms, please reach out to us.

Wishaw Car Hire Services
Riverside Way, Wishaw, ML2 7AS, UK
Contact Number:: 443332100115